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Our client, a fast-growing, technology-driven logistics company, is seeking a Dispatcher to join their operations team in Langley, BC. This is a great opportunity for someone who thrives in a fast-paced, high-volume environment and enjoys coordinating drivers, solving problems in real time, and ensuring exceptional delivery service. This is a permanent opportunity! Fully on-site role.
Compensation
- $65,000 – 80,000 base salary (depending on experience)
Benefits & Perks
- Extended health & dental coverage from day one
- RRSP matching (4%) after 3 months
- 2–3 weeks paid vacation (based on experience)
- Stable full-time hours (40 hours/week)
- Early shift start (6:00–7:00 AM)
- Growth opportunity within a scaling logistics operation
Responsibilities
- Dispatch and coordinate drivers to meet or exceed service level agreements (SLAs)
- Manage 150–200 daily local deliveries across BC
- Assign and optimize daily routes for efficiency and on-time performance
- Monitor live deliveries and proactively resolve delays or service issues
- Communicate with drivers and customers via phone, email, and chat
- Support and manage a fleet of 20–40+ drivers
- Collaborate with operations teams to prevent delivery failures and manage escalations
- Maintain strong driver relationships to support engagement and retention
- Optimize asset utilization and contribute to cost efficiency
Qualifications
- 3–5 years of dispatch, logistics, or transportation experience
- Experience managing high-volume, local delivery operations (courier/cartage preferred)
- Strong understanding of routing, fleet coordination, and delivery timelines
- Prior exposure to trucking or fleet operations (HOS knowledge is an asset)
- Ability to manage 20–40+ drivers in a fast-paced environment
- Excellent communication and problem-solving skills
- Strong multitasking ability with attention to detail under pressure
- Proficient with dispatch systems and Google Workspace (Docs, Sheets, etc.)
- Flexible to work rotating shifts within extended operating hours
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.