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Tammy Boyko and Carlan Wilbon with Aplin are seeking an experienced Business Analyst to support the implementation and enhancement of ICT systems within a public sector healthcare environment. This fully remote role will focus on process improvement, data migration, system implementation, and stakeholder engagement to support high-impact initiatives, including patient safety and critical incident reporting solutions.
Responsibilities
- Lead business analysis activities for ICT system implementations and upgrades
- Gather, document, and validate business and functional requirements
- Conduct business process mapping and identify opportunities to improve efficiency and reduce costs
- Support data mapping and migration activities, including handling sensitive patient or client information
- Collaborate with technical teams, project managers, and stakeholders to ensure successful system delivery
- Develop test strategies, test scripts, and execute quality assurance and user acceptance testing (UAT)
- Create training materials and deliver end-user training post-implementation
- Support implementation of patient safety and critical incident reporting solutions
- Utilize tools such as Smartsheet to support project tracking and coordination
Qualifications
- Degree or diploma in Computer Science or a related field
- Valid Certified Scrum Product Owner (CSPO) certification
- Minimum 10 years’ experience in a Business Analyst role supporting implementation or upgrades of ICT systems in the public sector
- Minimum 5 years’ experience in business process mapping focused on cost reduction and operational efficiency
- Minimum 4 years’ experience mapping and migrating data containing sensitive patient or client information
- Minimum 1 year of experience using Smartsheet in a project environment
- Minimum 7 years’ experience developing training materials and delivering end-user training following system implementations
- Minimum 5 years’ experience performing quality assurance and testing, including test planning, script development, and execution
- Minimum 1 year of experience supporting projects related to patient safety and critical incident reporting solutions in a healthcare setting
- Strong analytical and problem-solving skills
- Experience working with complex ICT systems and infrastructure
- Excellent stakeholder engagement and communication skills
- Strong documentation and process mapping expertise
- Knowledge of data privacy and handling sensitive information
- Ability to work independently in a remote environment
- Strong organizational and time management skills
- Criminal background check is required
At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.